Please contact us one week before your scheduled ship date to confirm the date that you would like to receive your order. We work with a large network of freight companies that offer us highly competitive rates to deliver your products to you at the best price possible. We also have our own delivery truck to facilitate local deliveries at minimal costs to you. You may also choose to pick up your order to avoid any freight costs.
We will accept changes up to 8 weeks before shipment of your order. Should you need to cancel portions of your order, please do so at least 8 weeks prior to the ship date to avoid incurring cancellation fees.
Yes, we can source items that are not listed in our official program. Let your sales rep know what you are looking for and they can supply you with a price as well as an estimated time frame for product arrival.
Yes, we can make substitutions for any items that are not available based on best match to the original item.
Fall Bulb order deadline is June 15th. Spring and Perennial order deadline is December 15th. If you’re looking for order deadlines for any of our broker programs, please contact your sales rep for more details.
As a wholesaler, we sell all of our products in full case quantities and are unable to supply partial case quantities.
Our order minimum is $500 per program. Broker programs (roses, shrubs, clematis) have different minimums in place – please contact your sales rep for details.